Prevent documents & letters being overwritten - configuration option

This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available which prevents documents/letters being overwritten when attempting to save a file with the same filename and type as that of an existing file within the same documents/letters screen

To enable this configuration option, click here to contact Reapit Support

When attempting to save a file to a Documents or Letters screen:

  • For example, when clicking & dragging a file to the Letters screen on a property record

  • A prompt will be displayed where a new filename needs to be entered

  • Click Accept to save

The file cannot be saved until the filename is changed in the screen above

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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help