Tenant - submit request to book a move out via MyAgency

Owned by Fiona Wilson
Last updated: Nov 09, 2023
2 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

A tenant can submit a request to book a move out of their current tenancy

When submitted, an email is sent to the tenancy Key Contact to action the request

To do this, the tenant needs to access their tenant view first - as outlined here:

1. Access move out option

From tenant view:

  • Click Move Out

2. Enter move out detail

From the Book my move out screen:

  • Click into Select a date and time field

  • A date and time can then be chosen

  • Enter any comments in the field below

  • Click Book to submit the request

  • A confirmation message will be displayed

3. Move out request email sent

  • An email is sent to the tenancy Key Contact to action the request

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help