Update to behaviour when using pre-populated ID configuration option

This guide has been reviewed against our global client base and classed as relevant to all regions

This ID-related update is relevant to systems set-up with the following two configuration options:

With the above two options enabled…

If the last check carried out was a manual override, when creating a new ID check:

  • the check carried out as a manual override will be ignored

  • details for the new check will be taken from the check carried out prior to the last manual override

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