Outstanding invoices no longer transferred to new landlord

Owned by Fiona Wilson, created
Apr 14, 2023
1 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud 12.163+, when there is a change of landlord on a lettings property, any outstanding rent invoices from the period of the tenancy with the original landlord will stay linked to that landlord rather than be moved to the new landlord
(prior to AgencyCloud 12.163, the invoices became linked to the new landlord)

If the new landlord takes on the original landlord's arrears/invoices, the invoice should be credited and re-raised against the new landlord