Direct Debit

Using Direct Debit functionality

How to set-up new instructions, create mandates, import existing instructions and how to view and manage all current instructions and payments

Process Direct Debits

How to generate a direct debit file for upload to your bank

Processing a dishonoured/bounced Direct Debit (or cheque)

How to process a tenant direct debit payment that has dishonoured/bounced

Direct Debit collection date - configuration options

Configuration options available from 12.141+ which allow the collection date to be set as the process date when generating the Direct Debit instruction file

Do not cancel Direct Debit when changing bank details - configuration option

Configuration option which ensures that when changing a tenant’s bank details, a cancel instruction is not sent to the Direct Debit Run