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Change access password for the MyAgency app

Change access password for the MyAgency app

This guide has been reviewed against our global client base and classed as relevant to all regions

A client can change the password they use to access the MyAgency app at any time

If your client has forgotten their MyAgency password - from the app login page, they need to click Forgot Password and follow the onscreen prompts

1. Access account options

From top right of app:

  • Click cog icon

2. Access settings

  • Click Settings

    The screen shown on step 3 is displayed

3. Enter new password

In Account screen:

  • Click button to right of Change Password
    The password fields are displayed below

  • Enter new password, then re-enter to confirm

  • Click Save (at bottom of screen)

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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

 

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