Self-service configuration options
This page contains guides to the areas on the system where access to configuration screens can be given to authorised users
Before making changes to configuration, the relevant guidance provided in this section should be read thoroughly - any changes made to configuration that causes an impact on operation may incur a charge to rectify
A key contact can request access to self-service options by contacting Reapit Support here
Configuration access (self-service) availability by version
This page outlines which versions of Reapit offer self service options
Add a new user, remove a user and transfer data between users
When given access to the Negotiator and User Setup screen, it is possible to amend user information, add new users, remove existing users and transfer data from one user to another
Areas - how to add & manage
How to add or update property areas used within Reapit
Offices - how to add & manage
How to add or edit office details using the Setup Offices screen
Source of enquiry/advertising, applicant status & viewing feedback options - how to add & edit
How to add or edit sources/advertising, applicant status & viewing feedback options using the Setup Sources/Position/Feedback screen
Checks & agreements - how to set-up & maintain
How to configure tenancy agreements and checklists across the system using the Setup Checks/Agreements screen
Contact categories - how to add & edit
How to add or edit contact categories using the Setup Contact Categories screen
Mailings & events - how to add & edit
How to add or edit mailings & events options using the Setup Mailings & Events screen
Referrals - how to add & edit
How to add or edit referral options using the Setup Referrals/Leads screen
Marketing expenses - how to add & edit
How to add or edit marketing expenses options using the Setup Marketing Expenses screen
Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help