Separate deposit account - raise tenant deposit

1. Raise tenant deposit

From tenancy, Financial & Renewals tab:

• Held by specifies whether the deposit will be paid to the landlord or held by the agent (us)

• From Accounts Functions panel (bottom right):

  • Click Raise Initial Invoice to add the required deposit amount to the invoice charges

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2. Access deposit/bond screen

From Details tab, Accounts panel:

• Beside Deposit, click Manage

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From tenancy deposit details, when the deposit has been receipted & allocated:

• Deposit Held section shows the total deposit currently held and the amount(s) invoiced, paid or credited - each area shows the number of transactions and the date of the transaction
  For example, if the deposit is increased mid-way through the tenancy there may be two deposit invoices

  • Deposit Invoiced: allows additional deposit invoices to be raised (i.e. if the deposit amount is to be increased) and shows details of the deposit invoice raised

  • Deposit Paid: allows receipt of a deposit invoice and shows transaction details of any deposit payments received

  • Deposit Credited: if a deposit invoice has been raised but not paid, a credit note for the deposit can be raised here - if the deposit has already been paid, the refund deposit function must be used to refund money to the tenant

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3. Transfer to landlord or agent deposit account

Whether the deposit is transferred to the landlord or agent deposit account is dependent on the Held by setting (highlighted in step 1) on the tenancy

From tenancy deposit details (shown above):

• Click the link in the Transferred Out section to create the transfer record transactions
  Only cleared payments can be transferred

  • If set to Held by us, the option to transfer the deposit To Agent Deposit A/C will be enabled

  • If the landlord is to hold the deposit, the Transferred Out link will create a payment to the landlord

  • If the deposit is held by Deposit Protection Scheme, the Transferred Out will create a payment to DPS