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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

This User Access Report lists all users and the number of times they've logged into Reapit Agency Cloud each month. The report counts up to one login per day; multiple logins are not counted.

Reapit licence fees are invoiced monthly in advance. The user numbers are reviewed quarterly and based on the usage over the previous 3 months. At that point, any starters or leavers that have been updated via the Reapit support desk will be added or removed. Once reviewed, the user numbers are then fixed for the next 3 months.

Within this quarterly period, leavers will not be credited nor starters invoiced; unless the increase in user numbers is greater than 20%, in line with your licence agreement.


1. Accessing the report

From the main menu:

  • Click name/office, top left of the main menu

  • Click Tools and select User Access Report


2. Configuring the report

  • Exclude inactive users: click Yes

  • Split Full and Part Users: click No


3. Report

The report will be generated and displayed in Microsoft Excel

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