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This guide has been reviewed against our global client base and classed as relevant to all regions

This article explains how to make amendments to fees or rent invoices that have not yet been raised


1. Add renewal, alteration or fee option

From the tenancy:

  • Click Financial & Renewals tab

  • In the Renewals / Alterations / Fees panel, click (plus) icon



2. Select alteration option

  • Ensure Add renewal, alteration or fee option is selected

  • Click Accept


    A guide on tenancy renewal negotiation is available here

3. Enter new amount and date

  • Ensure Alteration is selected

  • In Rent, enter the new rental amount

  • Change the date the adjustment is to start from using the From date (top section)

    The rent run process will pick up on the new amount from this date

  • Click Accept

    Details of the new rent is shown in the Financial & Renewals tab (as seen in step 1)


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