This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE
This article explains how to adjust the rent invoice amount for an invoice already raised. This should be used in circumstances such as adjusting any rounding differences or to correct rent raised at the incorrect amount.
Note that this does not change the management fee already charged.
For rent reductions or reimbursements, rent credit notes should be used.
1. Adjust amount option From the tenancy screen:
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2. Amend the amount
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If you have increased the rent, manually raise a landlord admin fee for the management fee that needs to be charged.
If you are reducing the rent amount, a credit note should be raised against the landlord management fees to reduce the amount the landlord has to pay.
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