This guide has been reviewed against our global client base and classed as relevant to all regions
A configuration option is available to ensure that when uploading a certificate document a prompt for it to be emailed to the relevant parties is displayed - when choosing to email, the message is automatically addressed to the relevant parties (i.e. landlord and/or tenant) and the uploaded certificate is attached
This can be configured for specific certificate types, plus the option to send to the tenant, landlord or both can also be specified
To enable this configuration option, click here to contact Reapit Support
For more information on certificates, click here: Certificates
When uploading a certificate document for a certificate type where the configuration is enabled:
Who the email is addressed to and the template used is dependent on configuration |