Access ID check details when edit tenant name security in place - configuration option

Owned by Fiona Wilson, created
Last updated: Oct 25, 2023
2 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

If your system is set-up to prevent you from editing a tenant name, this also prevents you from accessing tenant ID check details

From version 12.142+, a configuration option is available to allow access to the ID Check screen even though you may be prevented from editing a tenant name

To enable this configuration option, click here to contact Reapit Support

With this configuration enabled:

  • When accessing tenant details, the option to access the Identity Check screen is available, whereas the option to edit the tenant name is not

For more information on other tenancy-specific configuration options, click here:

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help