Change tenants on a current tenancy (using tenant change wizard) - configuration option

Owned by Fiona Wilson, created
Last updated: Dec 13, 2023
3 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.146

Configurable option for Enterprise customers
To request this option to be enabled on your system, click here to contact Reapit Support

A configuration option is available which allows tenants on a current tenancy to be changed using the tenant change wizard - this includes removing tenants and swapping tenants

1. Access tenant change wizard

From the tenancy, Additional Tenants / Occupiers panel:

  • Click and select Launch tenant change wizard

2. Tenant change wizard screen

Use this screen to identify:

  • Vacating Tenant - click link and select existing tenant name from list
    If there is no tenant vacating, leave this blank & complete the Incoming Tenant field

  • Incoming Tenant - click link and search for incoming tenant name
    If there is no incoming tenant, leave this blank & complete the Vacating Tenant field

  • Effective From - enter the date this change will take place
    A date must be entered

  • Letter Template - select the template to be used for this change - e.g. you may wish to produce a letter to confirm the changes plus the date this will take place
    Tenant Change templates can be set-up, click here to contact Reapit Support to request this

3. Activity Feed

On the tenancy:

  • The tenant changes are logged and shown in the Activity Feed

4. Tenant names updated

On the tenancy:

  • In the Additional Tenants / Occupiers panel, tenant names are updated accordingly

  • Click the tenant name to show the tenant screen where the From/To dates will have been automatically updated - the Dates field will show the date in accordance with what was added in step 2