Deferred rent payments (APAC only)

This guide has been reviewed against our global client base and classed as relevant to APAC only

If your landlord has agreed to defer part of the rent to support the tenant during times of hardship, you should reduce the rent for the period in question using alterations - then create tenant to landlord charges for the amounts and dates you have agreed the tenant will pay back

1. Create the alteration 

From the tenancy: 

Remember to also create a separate alteration to increase the rent at the agreed time

2. Invoice tenant for payment to landlord

From the tenancy, Accounts Functions panel:

  • Click Invoicing and select Invoice tenant to pay landlord
    Enter one instalment at a time

In the Enter Amount screen:

  • Amount - enter the agreed instalment 

  • Description - this will appear on the landlord statement 

  • Date - enter when the instalment is due 

  • Collection Fee - enter the Management Fee %

  • Account - should be set to Rental Income

  • Click Accept and confirm

3. Transactions screen

The instalment will now appear on the tenancy transactions screen displaying the date due

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