Sales progress screen enhancements (12.177)

Owned by Fiona Wilson, created
Last updated: Feb 07, 2024
4 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.177

To provide better usability, the sales progress screen has been enhanced, as follows

  • Less information shown in one screen (see section 2)
    Information previously shown on the sales progress screen has been split into two tabs meaning that the progress Milestones and Mortgage & Additional Survey are now shown separately

  • Greater visibility of solicitor information (see section 3)
    Contact information for a solicitor staff member is shown on the sales progress screen and include usual contact shortcuts to be used to email/text/call (where configured), plus any staff/company contact details can be accessed without having to click through to the company record

1. Access the Sales Progress screen

From the property screen:

  • Click Offers and select the accepted offer

  • From the Options panel, click Sales Progress

    Offer screen with Sales Progress highlighted.png

2. Information shown on two tabbed screens

The progress Milestones and Mortgage & Additional Survey information, instead of being shown on one screen, has been split up on two separate tabs

Milestones tab

From Sales Progress screen:

  • The Milestones information is shown by default

Sales Progress - Milestones tab.png

Mortgage & Additional Survey

From Sales Progress screen:

  • Click Mortgage & Additional Survey tab, to view this information

The tick boxes/fields shown on both tabs were all previously available prior to version 12.177

3. Solicitor information

Where staff members have been entered:

  • The Staff Member name is displayed and their direct contact details shown underneath
    The name shown is dependent on which person has been highlighted on the company record when saving - this action saves the staff member as the main point of contact for all correspondence
    If a staff member was not highlighted as outlined above, the member of staff who has been identified as the main contact on the company record will be shown instead (where applicable)

  • Two forms of contact for the staff member are shown by default, where entered (e.g. mobile & email)
    If a staff member does not have any contact details entered, the main company contact details will be shown instead

  • Usual shortcut icons can be used to email or call/text the number (where configured)

  • The solicitor company record can still be viewed by clicking the company name

To change to another staff member

  • Click the current Staff Member name and select Change selected staff member

  • All staff members entered on the solicitor record are shown

  • Clicking another name will show their name and contact details on the solicitor screen

    • Up to two direct contact methods will be shown below, scroll to see more

    • Shortcut icons can be used to email/call/text (where configured)
      If the selected staff member does not have any contact details, the main company details will be shown instead

To display company details

  • Click the current Staff Member name and select Clear selected staff member

  • The Staff Member name is removed and the company contact details shown instead