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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC

This page explains how to mark an unreconciled unknown receipt back to showing as unposted

1. Mark as unposted

From Import Receipts from Bank Statement, unknown items:

  • Right-click the relevant funds and select Return to unposted

2. Review

The unknown receipt will now be showing as unposted

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