Recording a branch receipt (APAC only)

This guide has been reviewed against our global client base and classed as relevant to APAC only

This guide outlines the process to follow to record and provide a tenant receipt if a tenant makes payment over the phone or in person

1. Enter details

From tenancy, Accounts Functions panel:

Expand Receipts and select Allocate/Branch Receipts
Total received: enter the amount paid
Receipt type: select the method used
Description: enter details of what the money was for
If there are multiple tenants, names should be entered too

2. Check the correct invoices are being paid

Unless the amount received exactly matches an outstanding non-rent invoice, the receipt will be automatically allocated to the oldest rent first
If required, you can manually amend the allocation

3. Create postings

Once you have entered the information correctly:

To print or email the receipt:

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