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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC

This page outlines the process to be used to mark an unreconciled unknown receipt to showing as unposted

1. Mark as unposted

From Import Receipts from Bank Statement, unknown items:

  • Right-click the relevant funds and select Return to unposted

2. Review

The unknown receipt will now be showing as unposted

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