Applying a future dated rent reduction
This guide has been reviewed against our global client base and classed as relevant to all regions
This article explains how to apply a permanent or temporary rent reduction against a tenancy, by creating an alteration - note that creating an alteration will only change future rent invoices that have not yet been raised
1. Review the current rent schedule To keep the tenancy ledger as clean as possible, it is recommended to line up any rent reductions with the rent due date - if that is not possible, and the rent reduction is due part way through an unpaid rent period, the system will automatically calculate the pro-rata amount due From the tenancy that the rent reduction should be applied to:
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2. Create the alteration Once you have confirmed the start date for the rent reduction to take effect From the tenancy:
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3. Enter the new rent details
   Rent invoices previously raised will not be changed  | |
4. Check the rent schedule Confirm you have entered the reduction correctly From the tenancy, Accounts Functions panel:
If the rent is collected by Direct Debit, ensure that you also adjust the direct debit collection if necessary |