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Extension to journaled bank account details

Extension to journaled bank account details

This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud 12.167+, when the following bank account details are changed on a contact, landlord, tenant or company, the change will be automatically added to the journal/Activity Feed:

  • Bank name

  • Branch name

  • Account name

  • Payment reference

Prior to this release, only changes to the account number/IBAN, sort code/SWIFT & payment method were journaled - this update means that changes to all fields on the Bank Details screen are journaled

From the Bank Details screen (e.g. on a landlord record):

  • Changes to any of the highlighted fields are now journaled
    (along with the AC No/IBAN, Sort Code/SWIFT & Payment method, which were previously journaled)

  • The changes are logged in the Activity Feed (and journal, where applicable)

For more information on adding bank details, click here: Bank details

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