Tenancy alerts on tenancy arrears & reports grids

This guide has been reviewed against our global client base and classed as relevant to all regions

Tenancy alerts can be seen when viewing tenancies in arrears and running tenancy reports

For information on adding a tenancy alert, click here: Add a tenancy alert

1. Display the tenancy alert column

The Tenancy Alert column needs to be added & saved to the arrears and/or the tenancy reports grid

Tenant Arrears

From main menu, click Lettings/Rentals and select Chase Arrears:

Ensure grid is set to show Tenants arrears (top right)
Right-click over the column headings, select Pick columns and click Tenancy Alert

Power Report

After running a tenancy Power Report, from the results grid:

Right-click over the column headings, select Pick columns and click Tenancy Alert

2. Save new column and use grid features to sort/filter

After adding the Tenancy Alert column:

The new column is added to the far right side of the grid - click and drag the column heading to the desired position
Right-click over the column headings again and click Save grid layout
The column will now show when using this type of grid again - grid functions can be used to sort or filter by content
- To sort the list, click the column heading
- To filter the list by content, click to the right of the column heading (to view filter icon, shown below)

Tenant Arrears

Power Report

Knowledge Base