Reconcile individual payment from BACS batch (UK only)

Owned by Nicky Minnock
Last updated: Jul 18, 2022 by Fiona Hardy
2 min read

This guide has been reviewed against our global client base and classed as relevant to UK only

This page outlines how to reconcile a single payment that has cleared the bank and been imported via the Bank Reconciliation > Import Receipts From Bank Statement tool where the payment line is part of a BACS group that cannot be reconciled

1. Cancel payment

In Bank Reconciliation screen, under Statement Item on the left, check the payments that have been imported via Receipts From Bank Statement

Under Transactions, find the corresponding payment that has been processed previously

  • Right-click the payment line to be reconciled, select Cancel and resubmit failed payment

  • Click Post to remove the payment

  • Click Exit

2. Accessing cancelled payment  

From BACS and Cheque Run screen:

  • The cancelled payment is shown and automatically marked with a payment Method of Manual

  • Tick the box to the left of the cancelled payment and click Prepare

3. Post payment

  • Open Bank Reconciliation again and click Post

The payment that was originally part of the the BACS group is now available to reconcile

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