/
Set a priority on a works order - configuration option

Set a priority on a works order - configuration option

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.130

Configurable option for Enterprise customers
To request this option to be enabled on your system, click here to contact Reapit Support

A configuration option is available which allows a priority level to be set on a works order

Once set, this allows works orders to be sorted, grouped or filtered according to their priority level

1. Set priority level on works order

In the Works Order panel (top left):

  • Beside Priority, click Select

  • Choose the relevant priority level from the list shown

WO - serious hazard priority option.png

2. Sort/filter/group works orders by priority

From the works orders list:

  • Priority column displays the level set for each works order
    If the column is not displayed (usually shown far right of grid), see 2a below

  • Click the column heading to sort ascending/descending (as shown above)

  • Hover over the column heading and click the filter icon for options to group or filter the list by priority

2a. If the priority column is not displayed

Follow the steps below to add it to the grid, then save the new grid layout

  • Right-click over the column headings, hover over Pick columns and select Priority from the list shown
    The Priority column will be added to the grid to the far right

  • Click and drag the column to the desired position

  • Right-click over column headings again and select Save grid layout

Related articles

 

Related content

Store market appraisal reason on diary appointment - configuration option
Store market appraisal reason on diary appointment - configuration option
Read with this
Create a new works order
Create a new works order
More like this
Key management screen - configuration option
Key management screen - configuration option
Read with this
Prioritise invoices by category when auto-allocating tenant receipts/landlord payments - configuration option
Prioritise invoices by category when auto-allocating tenant receipts/landlord payments - configuration option
More like this
Record reason for an arranging tenancy being withdrawn or cancelled - configuration option
Record reason for an arranging tenancy being withdrawn or cancelled - configuration option
Read with this
Set tenant arrears status - configuration option
Set tenant arrears status - configuration option
More like this