Transferring tenant deposit/bond to the bond authority (APAC only)

This guide has been reviewed against our global client base and classed as relevant to APAC only

This page explains the process to use to transfer a deposit/bond to the bond authority

The Manage Deposit/Bond screen provides information regarding the details of the deposit/bond held and details of the authority holding the funds

1. Set the deposit Held By details

From the tenancy, Financial & Renewals screen:

To continue to the next step, the deposit invoice needs to be raised and paid

2. Enter deposit details

From the tenancy:

In the Accounts panel, beside the Deposit field, click Manage

In Transferred Out panel, the option to transfer To Bond Authority will be highlighted
Click the To Bond Authority link and follow the on-screen prompts to confirm the amount to be transferred
Once completed, details of the transfer will be displayed

Only cleared funds can be transferred

3. Make payment to third party via ABA and Cheque Run

Payment should be processed and the remittance printed and sent, along with any required bond lodgement forms

Knowledge Base