Reverse a payment to a landlord (APAC only)

Owned by Fiona Hardy
Last updated: Aug 09, 2022
2 min read

This guide has been reviewed against our global client base and classed as relevant to APAC only

When following this process to reverse a landlord payment transaction, it will reverse the payment to the landlord and any related payments such as agency fees or supplier invoices - providing funds have not already been paid out of the ABA & Cheque Run

1. Open landlord transactions

  • Locate the Landlord Payment

  • Right-click over the Landlord Payment and select Reverse Payment

2. Delete Transactions window

Details of the transactions to be reversed will be displayed for information only

  • Click Post

  • If the payment being reversed has not already appeared on a statement, the option to hide the reversal is offered

4. Review landlord transactions

The reversal will now appear on the landlord transactions, and any reversed funds now available

This process will only reverse payments that have not been paid out the ABA & Cheque Run

If the landlord payment has already been paid through the ABA & Cheque Run, you will be prevented from completing the process

If an associated payment, such as a supplier invoice, has been paid out of the ABA & Cheque Run, the landlord payment will be reversed less these payments

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