Marking an unknown receipt as a reversal

1. Import receipts from statement

The receipt must be marked as unknown and then reconciled

From Import Receipts from Bank Statement:

• Use the buttons at the top to display Unknown Tenancy

• Right-click the entry and select Reverse unknown receipt
  This removes the entry

Open

2. Mark as unknown

From Import Receipts from Bank Statement screen:

• Highlight the required entry and select Unknown (bottom of screen)
  This marks the entry as Unknown

  Open

  

• Click Post

• Open the Bank Reconciliation screen and reconcile the unknown amount

3. Bank Reconciliation 

The reversed funds will now sit in the Bank Reconciliation, ready to be reconciled after the next Import Receipts from Bank Statement detailing the payment