Refund/repay funds held against a supplier or company

Owned by Fiona Wilson
Last updated: Feb 14, 2023
1 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

If there are funds on the supplier or company record that need to be repaid, a supplier repayment can be created

For example, funds have been paid to an incorrect bank account which have since been returned - the funds now need to be paid to the correct bank account

1. Access Repay Outstanding Funds option

From the supplier/company record: 

  • In Payments and Terms panel, right-click Payments and select Repay Outstanding Funds

2. Create the repayment

The maximum amount that can be entered is shown at the top of the screen

  • Enter the Amount to be paid

  • Click Accept

    The payment will now be created

 

The payment will appear on the ABA/BACS and Cheque Run to be included in the next payment