Reimbursement from tenant to landlord - setup collection by direct debit (APAC only)

This guide has been reviewed against our global client base and classed as relevant to APAC only

This page outlines how to set up collection by direct debit after processing a reimbursement from tenant to landlord

1. Raise invoice

Follow the process outlined in this guide: Adhoc reimbursements from tenant to landlord

2. Setup Direct Debit collection

On the tenancy, Accounts Functions panel:

Click View Transactions
Right-click the transaction
Select Setup collection by Direct Debit

3. Enter collection details

Check the Amount
Where applicable, if the debit is to be processed on a specific date in accordance with state legislation
Select Collect on date and enter the correct date beside this field
Where this doesn't apply, select Collect with rent
Enter Reference
Click Accept
The collection will appear on the direct debit run accordingly

Where applicable, it is important to ensure the correct due date is selected in accordance with the time frame set out by state/local/national legislation

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