Tenancy arrears detail shown in renewal grids in Organiser

This guide has been reviewed against our global client base and classed as relevant to all regions

When viewing details of tenancies due for renewal & renewal negotiations from the Organiser, arrears related information can be viewed

1. View list of tenancies

From the Organiser, Property Management panel:

  • Click Tenancies due for renewal or Tenancy renewal negotiations

    The list of tenancies will be displayed 

  • Hover over the panel header and click Pop out to full results icon

    The tenancies will be shown in a grid, see next step

 

2. Add arrears information columns to grid

  • Right-click over column headings and select Pick Columns

  • Select Arrears and Outstanding

If you wish to see these columns every time you view this grid, click Save grid layout (also in the right-click menu)

3. View arrears information

The new Arrears and Outstanding columns are added to the far right of the grid

  • Column position can be moved by clicking and dragging the column headings
    Right-click and choose Save grid layout to save this change

  • Click the column headings for options to group or filter the list

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