Receipt deposit from agent deposit account (UK only)
This guide has been reviewed against our global client base and classed as relevant to UK only
This page explains how to process a deposit repayment from the agent deposit account
1. Access Tenant Refunds screen From the tenancy:
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2. Review the primary client account Bank Reconciliation
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3. Create BACS file to pay out deposit from Deposit AccountÂ
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4. End of the working day...
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5. Import Deposit Account Bank Statement
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4. After uploading the Deposit Account BACS file After uploading the Deposit Account BACS file:
Do not post the deposit entry to the tenancy |
5. Reconcile money in on primary account
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6. Go to the BACS and Cheques Run to process payment From the BACS and Cheques Run, the refund payment to the tenant can now be processed |
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