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Reverse associated transactions when reversing receipts - configuration option

Reverse associated transactions when reversing receipts - configuration option

This guide has been reviewed against our global client base and classed as relevant to all regions

Configurable option for Enterprise customers
To request this option to be enabled on your system, click here to contact Reapit Support

A configuration option is available which means that receipts will be reversed rather than deleted

1. Reverse receipt option

From the tenancy:

  • Click View Transactions

  • Right-click over the relevant receipt and select Reverse receipt

2. Enter reason

  • Enter the Reversal Reason

  • Click Accept

3. Reverse receipt

  • Click Post

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