Show landlords with arrears in the arrears screen even when in net credit - configuration option
- Fiona Hardy
This guide has been reviewed against our global client base and classed as relevant to all regions
Available from version 12.178
Configurable option for Enterprise customers
To request this option to be enabled on your system, click here to contact Reapit Support
A configuration option is available which will flag landlords with arrears in the arrears screen, even when they are in net credit
For example: a landlord has arrears against 1 Long Street but also has available credit against 10 Rose Terrace, meaning that the landlord account overall is in credit - however, you still want the landlord to be flagged as in arrears to allow you to chase the arrears against 1 Long Street
With this configuration option enabled, landlords in net credit will be shown in the chase arrears screen, allowing you to chase late income and to flag to the landlord about the possibilities of using funds from other properties against the arrears
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