Holding deposit - configuration option
This guide has been reviewed against our global client base and classed as relevant to all regions
A configuration option is available which allows a holding deposit to be displayed/entered and a maximum value for the deposit to be set
When a holding deposit is being logged on the system it can be managed via the tenancy, as outlined below
To enable this configuration option, click here to contact Reapit Support
1. Access holding deposit field From the tenancy screen, Financial & Renewals tab:
It is possible to override how long a holding deposit can be held for at tenancy level, click here for more information: Override how long a holding deposit can be held for at tenancy level & view overdue holding deposits on Organiser |
2. Managing the holding deposit When you are set up to be able to manage the holding deposit From screen shown above:
To refund or allocate the holding deposit (to then allocate towards future rent, for example), click Refunds / Allocate holding deposit to get access to the Tenant Refunds screen where the refund can be processed |
3. Reporting on holding deposits From the Lettings main menu:
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4. Client/Trust Account reconciliation report Holding deposit information is available in the Client/Trust Account Reconciliation report From the Lettings main menu:
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5. View overdue holding deposits on Organiser Details of overdue holding deposits can be viewed on the Property Management panel of the Organiser, click here for more information (step 4): Override how long a holding deposit can be held for at tenancy level & view overdue holding deposits on Organiser |
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